General [M]ayhem

Go Back   General [M]ayhem > Real Time Sub-Forums > CompuGlobalHyperMegaNet
Register Members List Mark Forums Read [M]erchandise Calendar

Reply
 
Thread Tools
GhEttOrAiD
<--- EVOM
 
GhEttOrAiD's Avatar
 
What do you use for remote access/remote support?

I just finished a trial with RapidAssist... Fuckers want $129/mo or $20 per day which I guess isn't a problem but I was expecting it to cost a LOT less. It's not that bad when I think about it, I charge my customers enough that I could keep a license paid for but I don't think I quite have enough of a customer base yet to totally justify it.

During my trial I had problems where I would get bumped out of remote control of the persons machine when I would open administrative tools panels or msconfig, and I would have to completely disconnect them and reconnect to reassume control. So I don't think RA is an option.

What do you guys use?
__________________
[QUOTE=BlisterDick;25482810][b]PLZ keep door unlock for roach and spider[/b][/QUOTE]
✓, ✓, ☑, ☐
Old 07-13-2011, 04:56 PM GhEttOrAiD is offline  
Reply With Quote
#1  

Advertisement [Remove Advertisement]

U Caught The Gay
 
U Caught The Gay's Avatar
 
Didn't we do this already?

Teamviewer.
LogMeIn (meh)
UltraVNC
Old 07-13-2011, 05:05 PM U Caught The Gay is offline  
Reply With Quote
#2  

RedEyes
Boner Provider
 
RedEyes's Avatar
 
__________________
RIP BS Pegasus
10/20/06 NEVAR FORGET


We will make contact with this frequency every twelve hours. Prepare sitrep for command authority. Have hope. We're coming for you.
Old 07-13-2011, 05:10 PM RedEyes is offline  
Reply With Quote
#3  

GhEttOrAiD
<--- EVOM
 
GhEttOrAiD's Avatar
 
ooh

ultravnc looks cool

sorry if i missed another thread about this
__________________
[QUOTE=BlisterDick;25482810][b]PLZ keep door unlock for roach and spider[/b][/QUOTE]
✓, ✓, ☑, ☐
Old 07-13-2011, 05:53 PM GhEttOrAiD is offline  
Reply With Quote
#4  

U Caught The Gay
 
U Caught The Gay's Avatar
 
Ahhhh! Also:

join.me
mikogo
Old 07-13-2011, 07:36 PM U Caught The Gay is offline  
Reply With Quote
#5  

VanFanel
THERE IS NO DATA HERE - NONE AT ALL! \o/
 
VanFanel's Avatar
 
teamviewer or logmein for chronic people.
__________________
Das Auto.
Old 07-13-2011, 11:33 PM VanFanel is offline  
Reply With Quote
#6  

hawk82
[G]enerous [M]otherucker
 
LogMeIn Free for clients who I'm always working with. You have to install it ahead of time though. Easy to use.

Teamviewer (free) for the one time remote support session for other clients I rarely do remote support for (like residential clients).

Single Click UltraVNC as well for one time remote support sessions. You install UltraVNC on your computer, set it to listen on a particular port. Then go to UltraVNC's site and create a Single Click package file. Then provide that one .exe file to your clients. They run it, select a support agent, and it connects to your computer, bypassing any firewalls on the client's side (you need to portforward on your side though).
__________________
some vaulted pics I saved:
http://www.fuckingright.com/genmay/vault-pics/
http://www.fuckingright.com/genmay/genmay-vault-pics.tar
http://www.fuckingright.com/genmay/funnypics/
http://www.fuckingright.com/genmay/funnypics_2007-01-30.rar
Old 07-14-2011, 06:22 AM hawk82 is offline  
Reply With Quote
#7  

GhEttOrAiD
<--- EVOM
 
GhEttOrAiD's Avatar
 
Quote:
Originally Posted by hawk82 View Post
LogMeIn Free for clients who I'm always working with. You have to install it ahead of time though. Easy to use.

Teamviewer (free) for the one time remote support session for other clients I rarely do remote support for (like residential clients).

Single Click UltraVNC as well for one time remote support sessions. You install UltraVNC on your computer, set it to listen on a particular port. Then go to UltraVNC's site and create a Single Click package file. Then provide that one .exe file to your clients. They run it, select a support agent, and it connects to your computer, bypassing any firewalls on the client's side (you need to portforward on your side though).

Ahhhhh... Thank you for this explanation... I was thinking I had to do the port forwarding and server setup on their end before it would work.... sounds great
__________________
[QUOTE=BlisterDick;25482810][b]PLZ keep door unlock for roach and spider[/b][/QUOTE]
✓, ✓, ☑, ☐
Old 07-14-2011, 03:51 PM GhEttOrAiD is offline  
Reply With Quote
#8  

hawk82
[G]enerous [M]otherucker
 
I haven't figured out how to get UltraVNC Single Click to work with any type of UAC prompts on the client side. So bear that in mind. You may need the client's assistance to click okay on UAC prompts. I've also found some AV programs are completely invisible to Single Click (Kaspersky business AV is one of them). LogMeIn and Teamviewer don't appear to share this problem.
__________________
some vaulted pics I saved:
http://www.fuckingright.com/genmay/vault-pics/
http://www.fuckingright.com/genmay/genmay-vault-pics.tar
http://www.fuckingright.com/genmay/funnypics/
http://www.fuckingright.com/genmay/funnypics_2007-01-30.rar
Old 07-14-2011, 07:10 PM hawk82 is offline  
Reply With Quote
#9  

FriedCPU
 
My company uses Bomgar. It's an appliance and there is a bit of an up front cost, starting around $2000, but it works with practically all OSes, through firewalls, it's great.

I believe there's a trial. Give it a shot. I think you'll be impressed.
Old 07-14-2011, 08:27 PM FriedCPU is offline  
Reply With Quote
#10  

NecessaryEvil
 
We used UltraVNC single click at work, but it performed terribly with Vista and 7.

We've switched to CrossLoop, which uses TightVNC, and seems to work perfectly, other than the fact that it needs to be installed, and the other user needs to give you a code to connect. The paid versions may give other options.
Old 07-17-2011, 07:54 AM NecessaryEvil is offline  
Reply With Quote
#11  

SillyLung
 
Long time Logmein user, but have been using Teamviewer Free more and more. Teamviewer does unattended access like Logmein very well (if you can ignore the nagging "This is the free version" message after each use. If you have a budget, the paid version of teamviewer would be the way to go IMO.
__________________
fde73a1ab90f3f9169e0841ccea972aa [pornmay.com]
Old 07-20-2011, 09:16 PM SillyLung is offline  
Reply With Quote
#12  

tegandje
LOOK AT ME, IM A FUCKIN HIPSTER
 
tegandje's Avatar
 
vnc w/ xp back in the deerrrrrrrrrrrrrrrrrrr
__________________
b35b36db324a18b072d431f4fbb833d1 [y yuo throw haet :( :(] porn may <3's yuo.
Old 07-20-2011, 09:18 PM tegandje is offline  
Reply With Quote
#13  

Syk0tiK
Mongoloidal cunt of Lindsay Lohan proportions who can't fathom the rules. <3 Sarah
 
I used to use LogMeIn, and while they are great I really like TeamViewer now.
Old 07-21-2011, 12:31 PM Syk0tiK is offline  
Reply With Quote
#14  

Ezekial
 
Ezekial's Avatar
 
Quote:
Originally Posted by FriedCPU View Post
My company uses Bomgar. It's an appliance and there is a bit of an up front cost, starting around $2000, but it works with practically all OSes, through firewalls, it's great.

I believe there's a trial. Give it a shot. I think you'll be impressed.

this!
__________________
5903b30c5f8206b65a41f72a64e4bf68 [y yuo throw haet :( :(] porn may <3's yuo.
Old 07-22-2011, 10:18 AM Ezekial is offline  
Reply With Quote
#15  

Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -7. The time now is 05:25 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.